Customer Reviews – Tips For Reputation Management
Customer reviews are really important. You probably already know how important reviews are in terms of marketing your products and services. They break down the barriers your potential customers may have when trying to decide whether or not to do business with you.
Reviews and testimonials can bring a lot of credibility to your business, which ultimately results in higher conversions and more revenue.
Whether you’re a dentist, handyman, attorney, chiropractor, electrician, or other local services company, it is important to build up a certain level of trust with your prospects – and reviews can help you do just that.
In other words, they bring an incredible level of profitability that businesses cannot afford to ignore.
Maybe you already have some glowing reviews and are wondering how to get more eyes on them. This is key.
Here are three places you can show them off for maximum exposure.
1. Your website
Displaying customer reviews on your actual website will really help draw in sales because these prospects are obviously already interested in your business. So putting your customer reviews and testimonials where they can clearly see them will only work to your benefit. Ideally, you should have a testimonials page, but don’t be shy about posting a few of them on your home page and other pages as well.
2. Social Media
It’s hardly surprising that displaying your reviews on social media is going to give you ultimate exposure. With millions of visitors every day, these sites give you the opportunity to show off your ratings to a massive number of people. Take Facebook for example.
If you go to the ‘about’ section on your business page timeline, you’ll see it if you edit the address section, there’s an option to check a box which reads “show map, check-ins and star ratings on the page”.
3. Place them inside of your e-books or reports
If you’re giving away free e-books or reports to get opt-ins for your email list, put your reviews and testimonials inside of them to boost results. You’re already giving them helpful information that they find valuable by providing the content. Including your reviews and testimonials will further add to the fact that your business is the right one to meet their needs.
4. Add them to your printed marketing materials
Just like everything mentioned above, reviews and testimonials can also help any printed advertising perform better. Most of the time, you may be limited on space, but it only really takes one or two reviews to show prospects that you are reputable.
5. At your place of business
Showing off your reviews and testimonials inside of your place of business is powerful. It’s a great way to show existing customers that they’ve made the right choice and can go a long way in customer retention and referrals.
Reviews and testimonials themselves are important. But it’s where you display them that brings the real value. Displaying them in the places mentioned above will definitely shine a positive light on your business, increase conversions, and help you generate more sales.
Below is a summary of the variety of marketing strategies we can deliver in order to grow your business.
- Content Creation
- Email Marketing
- Lead Generation
- Online Marketing
- Reputation Management
- Social Media Marketing
- Video Marketing
- Web Design
- Search Engine Optimization
Further information about customer reviews can be found on Google here.
To see how we can get you more customer reviews for your business just click here.
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